Better Services for The People

Public Policy Lab board member Sylvia Harris and executive director Chelsea Mauldin have an article in the new issue of Touchpoint, the international journal of the Service Design Network. Read More

Sylvia Harris LLC now Citizen Research & Design!

Our new look and new name reflect an even greater dedication to making public communications accessible for all people. The CitizenR&D team will continue to provide user-experience research, communications planning, Read More